Long international legs can be scan-quiet while your order is moving between hubs. That's normal — the page updates the moment a new scan lands, and we monitor every shipment for unusual delays.

Most couriers leave your package in a safe spot or with a neighbor. The delivery scan on this page confirms the moment it's dropped off.

Okura fulfills through our international logistics network. Partway through the journey you'll see your order arrive in your country — from there, a local courier handles the final leg.

Use the buttons above — we reply within a day.